Posted by pas on 01 July, 2009 13:09
Using Gantt charts for the project is great. But it is even more existing to see ALL projects visualized as meta-project by Gantt charts. Thus you can see progress and responsible people for top-level tasks and get quick understanding of all projects.
 
You can see multi-projects view and have 2 additional options: defining the level of details and the task-keepers. Just enable this feature in Comindwork Labs and see your "All->All Gantt" menu item.

Keep talking!
Alex
 
 
Posted by pas on 01 July, 2009 12:50
Finally, we've found a proper place for beta-features. Beforehand, we were providing these feautures "by request", that caused lots of misunderstanding for customers.
 
Now you may choose to enable or disable new features using Comindwork Labs. Search for the green bottle in the top-right menu, and choose which items work for you.
 
We're working to move lots of features to Labs mode, and the features currently available are:
  • Gantt Chart across projects
  • Tasks / Tickets Widget on Dashboard
  • WYSIWYG Editor Support for Tables
  • "Move wiki page to another project" ability
 
Please let us know what you think is valuable to move to "Labs". Or which features you want to add.
 
Keep talking!
Alex 
Posted by pas on 18 June, 2009 12:25
Comindwork has a lot of tools that may be used and combined in various ways. We've gathered some of the most important scenarios of Comindwork usage (sometimes they're referred as "GTDs" or "use cases") and want to share it with our customers. Current scenarios include:
  1. How to manage projects for clients
  2. How to support whole business / virtual office
  3. How to organize and lead a new project
  4. How to run a business process constantly

However, we understand that it's impossible to invent every possible trick. And we encourage you to drop us a note about your best practises of managing your processes with Comindwork.

Send them to us and get 20% discount on any hosted or local plans!

Thus we'll learn your needs better and streamline our efforts in best possible way.

Just drop us a note :)
Alex
Posted by pas on 18 June, 2009 11:25
We understand that SaaS is not appropriate for some of the companies. For those who want more control over data, quicker response time, have company restrictions on "external" software etc.
 
From now on, we propose to
You can also easily migrate your data from online version to local if needed, or migrate from legacy software you're using now.
Sure thing, in this case Comindwork stops being a "service", but becomes a "software". But our brilliant support stays the same! :)

Keep talking!
Alex 
Posted by pas on 15 June, 2009 07:34
Hello and thanks for staying tuned with Comindwork!

Following the numerous requests for this functionality, we've added ability to see Tasks or Tickets on project dashboard, in form of a widget. You may see it in action on Demo project.

This functionality is in beta mode, and we may enable it upon request. We have a lot of possible ways to extend it, thus need your feedback: what is required in your use case. For instance,
  • Custom filters: my tasks, overdue tasks, assigned etc
  • Which data should be shown
  • Ability to save current position
  • Do you require global list of tasks or tickets?
 
Please let us know if you want to try it and tell us how the functionality can be extended to fit your needs.

Keep talking!
Alex
 
 
 
Posted by pas on 07 June, 2009 11:55
We're still searching for a great Mind Mapping tool to be integrated with Comindwork. The only real requirement is a web-based viewer capable of interactions: collapsing/folder nodes, clicking on the links etc.

This time I've tested XMind, and created "Ideal Enterprise Software" mind map. Both to convert thoughts to visual form, to share with others, and to test XMind. Well, here's the result ;)


If you use a great mind mapping software, please let us know. As well as "what you think of our ideals" :)

Keep talking!
Alex
Posted by pas on 01 June, 2009 13:17
Sometimes a company needs to open up lot of information about ongoing work.
You can inform your clients, or whole outer world about your actions by using "open area" and by customizing Comindwork login screen.
 
To do this, perform the next steps:

1. Create an "open" project

Create a new project, go to its Settings->Set permissions menu and select the proper option:
    
 

2. Create an open Wiki page

When creating a new Wiki page, select "Read" permissions for a page.
 
    
 

3. Enable the page to be shown on Login Screen

Go to Account & Settings -> Configure open pages menu and choose the page you've created as your custom login screen info:
    
 
Oh, and the last one thing. You may open your company blog in same open project. Just check the box on the upper screen to allow this.
 
Happy collaborating! :)
Posted by pas on 01 June, 2009 11:31
Some of our customers use Comindwork in a very interesting manner that I want to share.
 
The scheme applies to companies where to find a new client is relatively easy comparing to satisfying one's needs. For the purpose of all-in-one management, Comindwork may be used as both simpliest CRM and project management solution.
 

1. Organizing CRM process

 
First you need to create a space for your sales people to store their Cases. This should be a separate "project" in Comindwork, with option to notify all participants (this can be found at Project -> Settings ->Setup email notifications menu).
    
 
The next step is to setup an internal rule to create a separate Case for each new client request. The fields are working as following:
  • Subject that identifies client. This can be company name or client full name.
  • Due date is the time for the next obligatory step
 
If you get the first contact with client by email, you may use email-to-case functionality to create new cases and attach emails to a case quickly.
 

2. Leading a client from the beginning to the end

All sales communications with client should be kept in one place, visible for every other sales person and to upper management. That's why it's important to keep transparency of all sales actions, both for personal and team efficiency.
 
When a sales person needs a set of actions to be done for client, one can make a to-do list attached to a case:
     
 
You'll never forget about it, as your to-dos are seen on dashboard, arrive to your mailbox daily and disturb management as well.
 
TIP: When using to-dos that should be done at specific moment of time, you may prefix a todo with specific time.
 

3. Yet another advanced usage

 For most structuredness and efficiency, sales department manager may create a specific sales process, a custom workflow.
 
For instance, we add additional fields Next Action, Importance and SLA. The form will be like this:
              
 
And you can always edit all your leads right from the list:
             
 
Good luck! And please let us know what you think.
Posted by pavlo on 11 May, 2009 15:37
The majority of corporate information (up to 80%) is stored within documents. This information is usually unstructured and it is quite a task to find something there. This is one of the reasons why information retrieval takes so much time for an average knowledge worker.
With Comindwork you may forget about this mess and  have all your corporate data at your fingertips! We enhanced our search feature so that files are now also being indexed and searched. This applies to doc, docx, pdf, xls, xslx, ppt, pptx, txt, xml and a few other file formats. So, upload you documents, they will be automatically indexed and you may search within their contents. Surely, you'll search within other entities too (blogs, to-dos, wiki pages, milestones etc), unless you specify it in advanced options:



If you already have some files on our filesystem, they are already indexed too.
Note that our file search is very fast. Searches usually take less than a second. This is possible cause we utilize powerful Lucene search engine for our search (the same search engine that powers Wikipedia).

We also search by image name and show preview thumbnail in search results:







Happy file searching!
Привет!

На Российском Интернет-Форуме делаю доклад "Социальная компания - вызов во всем. Кроме технологий".

Кто будет на РИФ, приходите на секцию, будет интересно! :-)

23 апреля, РИФ+КИБ, секция "8.2. Enterprise 2.0".

И еще - до 25-го апреля можно использовать купон RIF2009  для получения 30% скидки при оплате Comindwork
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